Please park in the public parking lots either to the left of our building or across the street. Please do not park in front of our building out of respect, you will be asked to move if you’re parked in the entry way. Thanks!

BROWS & BEAUTY SERVICES

Cancellation Policy:

I understand that things can come up. I value your time and hope you value mine too. In the event you need to cancel your appointment, please be sure to notify me no later than 24 hours before your scheduled appointment. Failure to notify in time will incur a cancellation fee. To ensure our cancellation policy is upheld we require a credit card to book an appointment. Any appointment not canceled within 24 hours of this scheduled date and time falls under my cancellation policy protocol. You will be charged 50% to your card on file of what the scheduled services were valued at. 100% for no-shows. If you have any questions regarding this policy please communicate them before committing to an appointment.

Late Arrival:

We make every effort to respect our clients' time by running on schedule. If you are running late for an appointment, please understand that time will be taken off of your appointment time and you would still be responsible for the scheduled services. We are unable to allow others' tardiness to affect punctual clients. If you are running more than 15 minutes late, you will be considered a no-show and will be responsible for scheduled services before scheduling another appointment.

Children Policy:

We love children, however, we ask that you make childcare arrangements prior to your appointment. In an effort to create the most relaxing and safe environment possible, no children are allowed in the salon. There are several dangerous types of equipment exposed. Keep in mind, this is a tattoo studio as well as a salon. If you bring your children with you, you will be required to reschedule and a cancellation fee will incur to the value of scheduled services.

Group Book/Booking for others:

If you book an appointment for someone else or book someone with you, you are responsible for their services in the event of a cancellation outside of the 24-hour policy or a no-show. If you would like to gift someone with a treat on my service menu, I have digital gift cards available on my website. If you have a question about how to purchase gift cards, please let me know.

Saved Payment Method:

All guests' payment methods are safely and securely stored on file using my POS system. My POS system uses Stripe, the world's leading secure and PCI-compliant online payment processor.

Service Adjustment Policy:

Your satisfaction is the highest priority. If you are not satisfied, please let me know so that I can make any adjustments or corrections. I am committed to making any needed corrections, as long as it falls in the services discussed and agreed upon during the consult. I will be pleased to accommodate you for no charge. For said complimentary service to be done, this request must be made within 3 days after your appointment.

Product Return Policy:

A very lightly used product may be returned by the next scheduled appointment you have with me. Make sure to reach out to me with your concerns as soon as possible after using the product.

Salon Etiquette:

Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. We have the right to refuse service to anyone behaving improperly, intoxicated, or if their state of health may influence the effects of the service.

Confidentiality and Privacy:

Every client has the right to privacy and confidentiality. The conversations you have with me will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.

PERMANENT MAKEUP

Cancellation Policy:

I understand that things can come up. I value your time and hope you value mine too. In the event you need to cancel your appointment, please be sure to notify me no later than 72 hours before your scheduled appointment. Failure to notify in time will incur a cancellation fee. To ensure our cancellation policy is upheld we require a credit card to book an appointment. Any appointment not canceled within 72 hours of the scheduled date and time falls under my cancellation policy protocol. You will be charged 50% to your card on file of what the scheduled services were valued at. If you have any questions regarding this policy please communicate them before committing to an appointment. There are no refunds on deposits. You can reschedule and your deposit will be transferred up to 2 times and must be scheduled within the next 60 days.

Children Policy:

We love children, however, we ask that you make childcare arrangements before your appointment. To create the most relaxing and safe environment possible, no children are allowed in the salon. There are several dangerous types of equipment exposed. Keep in mind, this is a tattoo studio as well as a salon. If you bring your children with you, you will be required to reschedule and a cancellation fee will incur to the value of scheduled services.

Group Book/Booking for others:

If you book an appointment for someone else or book someone with you, you are responsible for their services in the event of a cancellation outside of the 24-hour policy or a no-show. If you would like to gift someone with a treat on my service menu, I have digital gift cards available on my website. If you have a question about how to purchase gift cards, please let me know.

Saved Payment Method:

All guests' payment methods are safely and securely stored on file using my POS system. My POS system uses Stripe, the world’s leading secure and PCI-compliant online payment processor.

Service Adjustment Policy:

Your satisfaction is the highest priority. If you are not completely content, please let me know after you completed the healing stages. I am committed to making any needed corrections, as long as it falls in the services discussed and agreed upon during the consultation. I will be pleased to accommodate for no charge. For said complimentary service to be done, this request must be made within 30-60 days after your perfecting appointment.

Product Return Policy:

A very lightly used product may be returned by the next scheduled appointment you have with me. Make sure to reach out to me with your concerns as soon as possible after using the product​.

Salon Etiquette:

Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. Our staff has the right to refuse service to anyone behaving improperly, intoxicated, or if their state of health may influence the effects of the service.

Confidentiality and Privacy:

Every client has the right to privacy and confidentiality. The conversations you have with your stylist will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.

All guests' payment methods are safely and securely stored on file using my POS system. My POS system uses Stripe, the world’s leading secure and PCI-compliant online payment processor.

Once your ready to checkout, you may change the payment method to a different card or pay cash.